•Q:Why not just have employees of my business clean the scene?
•A:Due to the risks involved with the exposure of such pathogens, most insurance’s recommend cleanup by a trained professional.
•Q: Do we have to pay for services up front?
•A: No, if you are a victim of a crime Red Alert will perform all required services without requiring payment at the time of service. We will assist you in the filing of insurance claims, or in obtaining reimbursement from the crime victims board.
•Q: Will my insurance cover the cost for services provided by Red Alert?
•A: In most cases, home business or auto insurance will cover the cost associated with Red Alert’s Services. If a victim has no insurance coverage, the state of Texas may be able to authorize and pay for Red Alert’s services not exceeding $800.
•Q: Is the use of a professional biohazard cleanup company mandated by law when the scene is in a private home?
•A: Although not mandatory, it is highly recommended. Red Alert’s services greatly reduce the likelihood of re-traumatizing the victim or family member with the task of cleaning the aftermath.
•Q: Can any cleaning service recover blood, body fluids or pathological waste?
•A :No, only services that have received specialized training, have been properly equipped to handle biohazard waste, have mechanisms in place to dispose of the recovered waste, and deal with any possible exposures may provide these services.
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